The 7 Best Software for Customer Journey Mapping
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Here’s my curated list of the 7 best software for Customer Journey Mapping, in no particular order.
- Miro — An online collaborative whiteboard platform that facilitates brainstorming, planning, and idea mapping for research teams.
- Lucidchart — A diagramming application perfect for creating urban designs and workflows seamlessly.
- Userforge — Userforge helps create user personas and journey maps collaboratively, fostering better understanding of customer needs.
- Smaply — Smaply offers intuitive tools for creating customer journey maps and personas, helping teams understand their customers better.
- Figma — A collaborative design tool that allows for seamless prototyping and feedback from multiple stakeholders.
- Notion — A versatile workspace that combines notes, databases, and task management for comprehensive research organization.
- Zenkit — Zenkit provides a flexible project management platform ideal for tracking accreditation processes.
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